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Frequently Asked Questions about |
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MENTAL HEALTH HELPINE |
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| 1) | Talk? I can talk to a friend/family for free-why seek mental health services? |
Your friend may listen and support you but is not trained and skilled to out rout what is really troubling you relating to COVID-19.
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2) |
How often I am expected to call? |
This may vary from person to person and according to the nature of the problem. |
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| 3) | What about the confidentiality of the information I provide? |
Any information you provide will be kept completely confidential, except for obligatory, disclosure or permitted by Law |
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| 4) | How long will the session last? |
As this is a mental health helpline sessions are typically between 10 minutes and 20 minutes. But it may be shorter or longer, depending upon the problem and type of management being advised. |
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| 5) | What is needed from you for the advice to work? |
It can only work if you are willing to put in effort to heal yourself. |
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| 6) | I tried psychological management for my concerns before but had no success. Will it work this time? |
At times the chemistry with the therapist does not match; switching psychologist and treatment modality is needed to achieve success. |
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