University of the Punjab.

Overview

Objective:
The course enables the students to
1. understand the quality tools & Techniques concepts.
2. implement the quality tools & Techniques concepts.

Contents:
Introduction to Six Sigma and Lean- history and key concepts, Similarities and differences between Lean and Six Sigma and why their combined methodologies today are the most powerful vehicle for organization improvement, DMAIC Philosophy and Value-Based Selection, Basic Project Selection, Planning and Management, Introduction to Variation and Basic Statistics, Value of Cycle Time, Voice of the Customer (VOC) , Lean Six Sigma and Supply Chain Metrics, Hidden Factory and Rolled Throughput Yield, Process Mapping , Quality Control Tools, Seven new management tools, Confidence Intervals for mean, differences of means and standard deviations, Hypothesis Tests, Cause-and-Effect Matrix, Failure Mode Effect Analysis, Simple and Multiple Regression, One and Two Way Analysis of Variance (ANOVA), Kaizen Methodology, 5S, Setup Reduction, Line Balance Model and Approaches, TPM, Value Stream Mapping.